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Rather Surprising Paypal Dispute Decision U-turn
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<blockquote data-quote="PGowdy" data-source="post: 278567" data-attributes="member: 2042"><p>Definitely not a change in policy. As I said, the case was already decided- 'you must now return the goods. Once the seller has confirmed the goods have arrived you will receive a full refund.' And on the phone the guy he was repeating the same firm policy and that it was not possible to get around. </p><p>But altho he had to keep reciting this tosh I could tell he really saw the nonsense it it and the unfairness of my situation. I was careful not to be rude to him. I was quite clear that it was PayPal, in part, that I was pissed off with, not him. I also had an answer for every single point he put to me. My guess is after he hung up he thought "man, that guy is awesome. I'm gonna refund him" </p><p>Something like that anyway.</p></blockquote><p></p>
[QUOTE="PGowdy, post: 278567, member: 2042"] Definitely not a change in policy. As I said, the case was already decided- 'you must now return the goods. Once the seller has confirmed the goods have arrived you will receive a full refund.' And on the phone the guy he was repeating the same firm policy and that it was not possible to get around. But altho he had to keep reciting this tosh I could tell he really saw the nonsense it it and the unfairness of my situation. I was careful not to be rude to him. I was quite clear that it was PayPal, in part, that I was pissed off with, not him. I also had an answer for every single point he put to me. My guess is after he hung up he thought "man, that guy is awesome. I'm gonna refund him" Something like that anyway. [/QUOTE]
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