indianawars
Sith Lord
Another quick eBayer to think twice about - rbro7494 from Australia.
They brought an item from me using the global shipping programme which was delivered on the 19th, and then instantly opened a change of mind case. I don't begrudge anyone changing their mind whatsoever... So I happily accepted the return. Only this buyer didn't realise my return policy is: 14 days return, buyer pays postage. Now luckily I always opt for the 14 days return, buyer pays return postage, because had I not, my only options would have been: Accept the return, and send a postage label (which means I would have to pay all the postage costs to the buyer to send the item back from Australia). Issue a refund and let the buyer keep the item, or agree on a partial refund. Since agreeing to accept the return the buyer has made no contact with me since... So gentlemen, if you use the GSP, always use the 14 days return policy with the buyer pays postage - Otherwise, you will be left with the bill of paying the return cost, or the other options of refunding them and letting them keep it, or having to agree a partial refund.
They brought an item from me using the global shipping programme which was delivered on the 19th, and then instantly opened a change of mind case. I don't begrudge anyone changing their mind whatsoever... So I happily accepted the return. Only this buyer didn't realise my return policy is: 14 days return, buyer pays postage. Now luckily I always opt for the 14 days return, buyer pays return postage, because had I not, my only options would have been: Accept the return, and send a postage label (which means I would have to pay all the postage costs to the buyer to send the item back from Australia). Issue a refund and let the buyer keep the item, or agree on a partial refund. Since agreeing to accept the return the buyer has made no contact with me since... So gentlemen, if you use the GSP, always use the 14 days return policy with the buyer pays postage - Otherwise, you will be left with the bill of paying the return cost, or the other options of refunding them and letting them keep it, or having to agree a partial refund.