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Beware of vintage*space*station, Matthew Adams, on ebay

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Ian_C
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Beware of vintage*space*station, Matthew Adams, on ebay

Postby Ian_C » Wed May 18, 2016 7:16 pm

Well, got scammed by a guy today on ebay.

He bought a Luke Farmboy off me on ebay April 26. My listing clearly says if an item sells over $40, I will upgrade to tracked shipping, but below that, I will save the buyer money by offering cheap untracked. He paid $34.99. Asks me the day after I confirm shipment if he can have tracking, to which I pointed out my terms in the listing. May 12, he opens a case, saying he hasn't received it. No kidding, Eastern Canada to California, I don't expect it to arrive in 2 weeks. He was allowed to escalate today. At 12:15 am, he does so, and a few hours later, ebay gives him his refund.

Okay, fair enough, right? Ebay rules are to provide tracking.

Look at this though.

Since yesterday, here's his feedback. (sorry for small pics)

Image

That's three people, me included, that gave him "false positives" for scamming.

Now, look at his feedback left since yesterday.

Image

Seven negatives in a row left since yesterday?!?

This guy has decided to scam a lot of people all at the same time. Stupid motherfucker. I'm appealing it, but doubt ebay will budge even with this evidence.

Beware of this clown guys.

Ian
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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby itfciain » Wed May 18, 2016 7:27 pm

You might get lucky there - I doubt they would do anything about the false positives but no-one gets 7 lost packages without something very sus going on
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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby ScruffyLookingNH » Thu May 19, 2016 12:40 pm

That sucks arse, Iain. Fucking prick deserves booting but I guarantee eBay will do sweet FA and simply reply "they're looking into it" and that "a note has been made on this user's file and advice issued" or some such crap. I would be amazed if eBay fork out money as it would be from their own pocket as they know if they reject it then PayPal would only support the prick's claim and take the money back anyway. Sorry you're out of pocket. I'd send him something brown and sticky that hadn't come from a tree.

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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby Ian_C » Thu May 19, 2016 2:01 pm

ScruffyLookingNH wrote:I'd send him something brown and sticky that hadn't come from a tree.


Hey, now THAT is an interesting idea, lol. :)

Ian
I've paid my dues
Time after time.
I've done my sentence
But committed no crime.
And bad mistakes ‒
I've made a few.
I've had my share of sand kicked in my face
But I've come through.

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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby Richard_H » Thu May 19, 2016 2:12 pm

If you tell eBay you want to close your account over this they'll take action
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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby Ian_C » Thu May 19, 2016 2:21 pm

Richard_H wrote:If you tell eBay you want to close your account over this they'll take action


In my appeal I told them exactly that, as well as pointing out how much in fees I have given them the last couple of years and how that would be gone moving forward. ;) I'm sure I'm still small potatoes to them though. I'm going to actually give them a phone call later today. They seem more responsive to complaints when someone speaks to them personally.

Ian
I've paid my dues
Time after time.
I've done my sentence
But committed no crime.
And bad mistakes ‒
I've made a few.
I've had my share of sand kicked in my face
But I've come through.

Come visit us - www.tantivexi.com

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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby ScruffyLookingNH » Thu May 19, 2016 2:32 pm

Ian_C wrote:
Richard_H wrote:If you tell eBay you want to close your account over this they'll take action


In my appeal I told them exactly that, as well as pointing out how much in fees I have given them the last couple of years and how that would be gone moving forward. ;) I'm sure I'm still small potatoes to them though. I'm going to actually give them a phone call later today. They seem more responsive to complaints when someone speaks to them personally.

Ian


Well, I wish you luck and hopefully their attitude has changed, but when I pointed out they had screwed me over through a misinterpretation of their OWN rules and, in 2013, single handedly turned my Lego business from a 2012 turnover of £110k to a £35k business in 2013 (resulting in a loss of revenue to them themselves of about £7k) they couldn't give a stuff. They didn't even apologise let alone remedy the situation.

Different times and different situations, I hope Rich is right and they bother to lift a finger for a customer. Would be a first for eBay.

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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby Lindo » Thu May 19, 2016 6:20 pm

That's why I won't ever send anything untracked
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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby Ian_C » Thu May 19, 2016 7:41 pm

Lindo wrote:That's why I won't ever send anything untracked


If you look at the 7 negatives he left, only 2 were for undelivered items. The others were all claims of "not as described". No way to avoid a scammer who wants to use that excuse. :(

Ian
I've paid my dues
Time after time.
I've done my sentence
But committed no crime.
And bad mistakes ‒
I've made a few.
I've had my share of sand kicked in my face
But I've come through.

Come visit us - www.tantivexi.com

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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby Richard_H » Thu May 19, 2016 9:27 pm

I complained to ebay 13 times on my last deal. Kept getting fobbed off with 'high priority' and '48-72 hours' decision. But I kept at them, even after they closed the case against me. I won though in the end. Made it clear I wouldn't give up and would sue if they didn't sort it.
Co-host, co-creator, director and stud of SW The Vintage Rebellion podcast
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Check out my interview on http://vintagestarwarscollectors.com/co ... ka-cc4rhu/

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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby Lindo » Thu May 19, 2016 10:18 pm

Ian_C wrote:
Lindo wrote:That's why I won't ever send anything untracked


If you look at the 7 negatives he left, only 2 were for undelivered items. The others were all claims of "not as described". No way to avoid a scammer who wants to use that excuse. :(

Ian

surely he would have to return the item before ebay refunds otherwise that just not cricket!
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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby Ian_C » Fri May 20, 2016 3:50 am

Lindo wrote:
Ian_C wrote:
Lindo wrote:That's why I won't ever send anything untracked


If you look at the 7 negatives he left, only 2 were for undelivered items. The others were all claims of "not as described". No way to avoid a scammer who wants to use that excuse. :(

Ian

surely he would have to return the item before ebay refunds otherwise that just not cricket!


Only if he wanted a full refund would he have to return it. The scam is to say it has condition issues, then demand a partial refund. Unless you can make a strong case, ebay will side with the buyer and force you to refund part of their payment AND they keep it. I've seen it happen with greater than 50% refunded. :evil:

Ian
I've paid my dues
Time after time.
I've done my sentence
But committed no crime.
And bad mistakes ‒
I've made a few.
I've had my share of sand kicked in my face
But I've come through.

Come visit us - www.tantivexi.com

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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby Lindo » Fri May 20, 2016 11:33 am

Bastards never realised that
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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby RifleSmile » Mon May 23, 2016 8:05 pm

Honestly, things like this just make me cagier than ever when selling through eBay.

Sellers really do get shafted in terms of rights

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Re: Beware of vintage*space*station, Matthew Adams, on ebay

Postby weasel » Tue May 24, 2016 11:10 am

Sellers have rights on Ebay? :shock:

Sorry, of course they do, they have the right to be shafted, and the right to watch Ebay side with the person who is blatantly shafting them
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