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Vintage Star Wars Collecting
Vintage Collecting Chat
East Bristol Auctions
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<blockquote data-quote="welshwookie" data-source="post: 520446" data-attributes="member: 10173"><p>Rich200, have they not mentioned claiming on the couriers insurance, or given a reason why they / you can't?</p><p>As logically, if they reimburse you, via a courier claim everything should work out fine. And it shouldn't cost them anything. But for a refund off themselves, they would now have the damaged item ( returned ? ) on their hands.</p><p>The seller wants his money, as item sold, (but they probably haven't settled with him yet), so will have to claim off their own company's insurance for damages incurred in their possession .</p><p>Seller is not going to accept damaged property back.... and this is the reluctance on the auction house, and perhaps items were not insured for the full value to start with. </p><p>Does anyone actually know who has previously sold via auction houses ,who is responsible if they get damaged in house ?</p><p>Or does the seller sign a disclaimer ?</p><p></p><p>Paul</p></blockquote><p></p>
[QUOTE="welshwookie, post: 520446, member: 10173"] Rich200, have they not mentioned claiming on the couriers insurance, or given a reason why they / you can't? As logically, if they reimburse you, via a courier claim everything should work out fine. And it shouldn't cost them anything. But for a refund off themselves, they would now have the damaged item ( returned ? ) on their hands. The seller wants his money, as item sold, (but they probably haven't settled with him yet), so will have to claim off their own company's insurance for damages incurred in their possession . Seller is not going to accept damaged property back.... and this is the reluctance on the auction house, and perhaps items were not insured for the full value to start with. Does anyone actually know who has previously sold via auction houses ,who is responsible if they get damaged in house ? Or does the seller sign a disclaimer ? Paul [/QUOTE]
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