Forums
New posts
Search forums
What's new
New posts
New media
New media comments
New profile posts
Latest activity
Media
New media
New comments
Search media
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
What's new
Search
Search
Search titles and first posts only
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Sales Forums
Sellers to Avoid
eBay rogues
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="indianawars" data-source="post: 415347" data-attributes="member: 5674"><p>Another quick eBayer to think twice about - rbro7494 from Australia.</p><p>They brought an item from me using the global shipping programme which was delivered on the 19th, and then instantly opened a change of mind case. I don't begrudge anyone changing their mind whatsoever... So I happily accepted the return. Only this buyer didn't realise my return policy is: 14 days return, buyer pays postage. Now luckily I always opt for the 14 days return, buyer pays return postage, because had I not, my only options would have been: Accept the return, and send a postage label (which means I would have to pay all the postage costs to the buyer to send the item back from Australia). Issue a refund and let the buyer keep the item, or agree on a partial refund. Since agreeing to accept the return the buyer has made no contact with me since... So gentlemen, if you use the GSP, always use the 14 days return policy with the buyer pays postage - Otherwise, you will be left with the bill of paying the return cost, or the other options of refunding them and letting them keep it, or having to agree a partial refund.</p></blockquote><p></p>
[QUOTE="indianawars, post: 415347, member: 5674"] Another quick eBayer to think twice about - rbro7494 from Australia. They brought an item from me using the global shipping programme which was delivered on the 19th, and then instantly opened a change of mind case. I don't begrudge anyone changing their mind whatsoever... So I happily accepted the return. Only this buyer didn't realise my return policy is: 14 days return, buyer pays postage. Now luckily I always opt for the 14 days return, buyer pays return postage, because had I not, my only options would have been: Accept the return, and send a postage label (which means I would have to pay all the postage costs to the buyer to send the item back from Australia). Issue a refund and let the buyer keep the item, or agree on a partial refund. Since agreeing to accept the return the buyer has made no contact with me since... So gentlemen, if you use the GSP, always use the 14 days return policy with the buyer pays postage - Otherwise, you will be left with the bill of paying the return cost, or the other options of refunding them and letting them keep it, or having to agree a partial refund. [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
Sales Forums
Sellers to Avoid
eBay rogues
Top
Bottom