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East Bristol Auctions

Discuss vintage Kenner and Palitoy Star Wars toys from the 1977-1985 era.
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theforceuk
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Re: East Bristol Auctions

Postby theforceuk » Fri Aug 02, 2019 11:23 pm

Right stitch up it is!
'But I was going to Tosche Station to pick up some power converters.'

ScruffyLookingNH
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Re: East Bristol Auctions

Postby ScruffyLookingNH » Sat Aug 03, 2019 9:09 am

I’ve reported East Bristol to Trading Standards in April 2018. TS actually gave me a call back and said they were going to be discussing with them “just how many offences they’d committed” :lol: . They were selling Real Ghost Busters proof cards as having been obtained directly from an ex-Kenner employee. That was a total fabrication as they came from a forum member here! And even he hadn’t got them from an ex-Kenner guy. It was a guy by the name of Andy Stowe who bought them and then sold them through EBA. He’s actually an employee (undeclared on the listings and no requirement to do so) at EBA and sells stuff through them. They also sold a load of really nice vintage Lego sets years ago. All declared as “complete”. I bought half a dozen. Not one was remotely complete.

They’re not the only bad auctioneers. Just one of many. Aston’s also have a highly dubious track record. I’ve had a condition report from them before which failed address a lifted (opened) bubble. After some tooing and froing I did get some money back, fair play to them. They’ve also been called out on selling undeclared repro weapons and even undeclared Toy Tonis despite featuring on Rip Off Britain giving words of advice on how to spot them :lol:

Sadly, even a “condition report” isn’t enough to protect a buyer. Their T&Cs state that even those are only “opinionsl and not facts and the onus is entirely on the buyer in all cases. Aston’s even state that “under no circumstances” will a refund by given.

It’s one area where consumer protection has nose dived following the move to the interweb.

welshwookie
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Re: East Bristol Auctions

Postby welshwookie » Sat Aug 03, 2019 9:43 am

ScruffyLookingNH wrote:I’ve reported East Bristol to Trading Standards in April 2018. TS actually gave me a call back and said they were going to be discussing with them “just how many offences they’d committed” :lol: . They were selling Real Ghost Busters proof cards as having been obtained directly from an ex-Kenner employee. That was a total fabrication as they came from a forum member here! And even he hadn’t got them from an ex-Kenner guy. It was a guy by the name of Andy Stowe who bought them and then sold them through EBA. He’s actually an employee (undeclared on the listings and no requirement to do so) at EBA and sells stuff through them. They also sold a load of really nice vintage Lego sets years ago. All declared as “complete”. I bought half a dozen. Not one was remotely complete.

They’re not the only bad auctioneers. Just one of many. Aston’s also have a highly dubious track record. I’ve had a condition report from them before which failed address a lifted (opened) bubble. After some tooing and froing I did get some money back, fair play to them. They’ve also been called out on selling undeclared repro weapons and even undeclared Toy Tonis despite featuring on Rip Off Britain giving words of advice on how to spot them :lol:

Sadly, even a “condition report” isn’t enough to protect a buyer. Their T&Cs state that even those are only “opinionsl and not facts and the onus is entirely on the buyer in all cases. Aston’s even state that “under no circumstances” will a refund by given.

It’s one area where consumer protection has nose dived following the move to the interweb.


Thanks for that bit of information , a guy called Andy on emails( or possibly Andrew in house) is responsible for the toys. Did you report to Bristol Trading standards ? as our trading standards are a nightmare to get hold of.

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Re: East Bristol Auctions

Postby ScruffyLookingNH » Sat Aug 03, 2019 10:24 am

It did end up with Bristol TS who called me. The way it works now is you have to report the matter through Citizen's Advice Bureau and they pass it on to the local TS if it's appropriate to do so. Yes, Andy and Andrew are one and the same person. I have his surname but as this is more of a "watch out" thread than a witch hunt and for the sake of Edd's blood pressure let's stick with "Andy" :lol:

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Re: East Bristol Auctions

Postby welshwookie » Sat Aug 03, 2019 10:48 am

ScruffyLookingNH wrote:It did end up with Bristol TS who called me. The way it works now is you have to report the matter through Citizen's Advice Bureau and they pass it on to the local TS if it's appropriate to do so. Yes, Andy and Andrew are one and the same person. I have his surname but as this is more of a "watch out" thread than a witch hunt and for the sake of Edd's blood pressure let's stick with "Andy" :lol:


I`ll probably send an email to Bristols trading standards on the weekend. last time I had to go through Citizens it was so time consuming.
but thanks again for info, no witch hunt intended, but possible bidders should be aware of this.

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Re: East Bristol Auctions

Postby UKS » Sat Aug 03, 2019 10:56 am

The stuff I got wasn’t complete (obviously so) but was “seems complete”.

That’s how auctions work though. It’s why one needs to go see it in person. And not rely on any point of view of anyone else.

Caveat Emptor. ☹️

UKS

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Re: East Bristol Auctions

Postby TK-7785 » Sat Aug 03, 2019 11:31 am

As Simon says, East Bristol aren't the only shysters in the game but they're certainly in the running for top slot. Unfortunately with auction houses we don't have the kind of buyer protection that you do with ebay or Paypal. I see a lot of people who get caught like this when they're new to using auction houses. Even when dealing with those houses that have a much better reputation I still err on the side of caution with condition, completeness etc and bid accordingly. It means I don't win as many lots as I used to but I also haven't been hoodwinked in while either.

Stick the bastards on your black list and spread the word. I hope TS have enough complaints with which to take some action against them some day, but in the meantime we can only really vote with out wallets.
WANTED:
Rebel Commando focus items - MOCs, Baggies... http://www.starwarsforum.co.uk/viewtopic.php?f=2&t=37721
ROTJ Store Display Items

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Re: East Bristol Auctions

Postby welshwookie » Sat Aug 03, 2019 11:54 am

UKS wrote:The stuff I got wasn’t complete (obviously so) but was “seems complete”.

That’s how auctions work though. It’s why one needs to go see it in person. And not rely on any point of view of anyone else.

Caveat Emptor. ☹️

UKS


I never rely completely, however when a question about condition has been asked, you would expect a truthful answer back.
And that should carry a bit of weight if there is an issue.
However if you read the auction houses conditions once you bid that is it.
An exapmle could be attending the auction in person, viewing the item, and the porters or whatever they are called dropping it and damaging it out of your view.

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Re: East Bristol Auctions

Postby welshwookie » Sat Aug 03, 2019 1:00 pm

Just rang again, as had no reply from yesterday, and spoke to a nicer man who deals with records.
Certainly more approachable, and can see my point of view, and agrees with me, although sadly not his department.


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