ScruffyLookingNH wrote:I’ve reported East Bristol to Trading Standards in April 2018. TS actually gave me a call back and said they were going to be discussing with them “just how many offences they’d committed” . They were selling Real Ghost Busters proof cards as having been obtained directly from an ex-Kenner employee. That was a total fabrication as they came from a forum member here! And even he hadn’t got them from an ex-Kenner guy. It was a guy by the name of Andy Stowe who bought them and then sold them through EBA. He’s actually an employee (undeclared on the listings and no requirement to do so) at EBA and sells stuff through them. They also sold a load of really nice vintage Lego sets years ago. All declared as “complete”. I bought half a dozen. Not one was remotely complete.
They’re not the only bad auctioneers. Just one of many. Aston’s also have a highly dubious track record. I’ve had a condition report from them before which failed address a lifted (opened) bubble. After some tooing and froing I did get some money back, fair play to them. They’ve also been called out on selling undeclared repro weapons and even undeclared Toy Tonis despite featuring on Rip Off Britain giving words of advice on how to spot them
Sadly, even a “condition report” isn’t enough to protect a buyer. Their T&Cs state that even those are only “opinionsl and not facts and the onus is entirely on the buyer in all cases. Aston’s even state that “under no circumstances” will a refund by given.
It’s one area where consumer protection has nose dived following the move to the interweb.
ScruffyLookingNH wrote:It did end up with Bristol TS who called me. The way it works now is you have to report the matter through Citizen's Advice Bureau and they pass it on to the local TS if it's appropriate to do so. Yes, Andy and Andrew are one and the same person. I have his surname but as this is more of a "watch out" thread than a witch hunt and for the sake of Edd's blood pressure let's stick with "Andy"
UKS wrote:The stuff I got wasn’t complete (obviously so) but was “seems complete”.
That’s how auctions work though. It’s why one needs to go see it in person. And not rely on any point of view of anyone else.
Caveat Emptor. ☹️
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