subzero wrote: sparkysx wrote:
Same thing happened to me last year, seller listed up 3 MOC's really cheap and when I asked for them to ship them in a box to avoid damage, they still turned up in a grey plastic mailer bag with zero bubble wrap or card..... yep, 2 of them got damaged.
When I complained the seller said it would have cost them more to put them in a box, just ask me for an extra £1 to pay for it for fucks sake, moron! lol.
Did you take it further?
Yeah I got a partial refund, it was no longer a bargain because the damage destroyed the value, one of the bubbles badly lifted on the bottom left corner because the corner of the card got really curled up, another bubble got crushed and cracked. The partial refund still made it a worthwhile purchase luckily enough only due to the most expensive MOC not getting damaged, but the real shame is the other 2 MOC's are now permanently damaged forever due to a complete idiot who wanted to save £1 or £2 on postage.
That's a criminal shame
Unless it's a loose figure / something which cannot easily be damaged, I'm afraid I simply don't trust sellers to pack things properly unless I've used them before, and so I always email the seller before bidding / buying to specifically ask how they will pack the item for posting, and then give them an example of what I want, e.g.
"Please can you advise how you will pack this item to ensure it cannot get damaged in transit? Will you for example send it well protected in bubble wrap, and that then placed inside a much larger, very sturdy double-walled cardboard box with good padding on all six sides of the item inside the packing box? Naturally I want this to arrive in the same condition shown in the auction photos and I have had some bad experiences in the past where sellers used feeble packing and the item arrived damaged, which leads to needless refunds and returns, etc."
If I don't like their response, I don't bid, but most of the time a swift reply arrives assuring me good packing will be used.