UK customs - Info that might help!!

[yak_face]

do you have to be vat registered to get a refund?

[lejackal]

Has anyone bought stuff from Oz and had to pay VAT on it? the GOV website suggests you would have to but also if it is labeled as a gift and the correct value (as I would want it insured) then should only be 2.5%.

any advice from a 1st hand experience would be great.

thanks

Carl