Got mugged off by amazon while I was in Mexico. Anyone else got this email?
Hello,
Unfortunately, the release date for the item(s) listed below was changed by the supplier, and we need to provide you with a new estimated delivery date based on the new release date:
"HELIX "Star Wars 40th Anniversary" Retro Collection Pack"
Estimated arrival date: July 03 2017
One of our aims is to provide a convenient and efficient service but in this case, we've fallen short. Please accept our sincere apologies.
You haven't been charged for these items. We don't charge your payment card until just before your parcel is dispatched, at which time we'll send you an e-mail to confirm the payment details, estimated delivery date, contents and method of delivery.
If the order won't arrive by the time you need it, you can cancel the order or an individual item from your order by visiting Your Account, and viewing the order details. As long as the item hasn't entered the dispatch process, you'll be able to cancel it.
We hope to see you again soon.
Amazon.co.uk
http://www.amazon.co.uk
Please note: This e-mail was sent from a notification-only address that can't accept incoming e-mail.
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WHY WAS THE DELIVERY ESTIMATE CHANGED?
While we do our best to stick to these estimates, unexpected fluctuations in supply or demand, manufacturing issues, or release date changes for new products can occasionally add time to our original availability estimates.
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WHAT IF I WANT TO CHANGE OR CANCEL MY ORDER?
You can always check on your order in Your Account which you can access by clicking this link:
https://www.amazon.co.uk/your-account
Once there, choose "Your Orders". If there are other items in your order, they'll be dispatched according to the delivery estimates listed in the order details in Your Account.
If the order is "Dispatching Now" or "Dispatched", you won't be able to make any changes.
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WHAT IF AN ITEM HAS DISPATCHED AND I NO LONGER WANT IT?
If your order arrives too late, you can either refuse delivery or return it to us for a refund. For returns instructions, please visit our Returns Support Centre:
https://www.amazon.co.uk/gp/css/returns/homepage.html
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HOW DO I CONTACT YOU ABOUT MY ORDER?
If you have more questions, or would like to contact Customer Service, please visit our Help pages:
http://www.amazon.co.uk/help
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Jason