Frunkstar
Grand Master
Agreed trying to get anything sent here without shelling a kidney "the legal route" is a total no go Ross, to encourage trade this side of the pond that is a thing you guys would need to address or you will not get many customers here mate.
I know you can put down returned good to circumvent the charges, though it does not always work in reality & you end up having to make a claim to get your money back & both the admin fee & whatever else it is they call it they charge you don't get back, it's a huge ball ache, I spent months on to HMC about getting the correct commodity code out of them to get the import duty set at the correct 5% rather than 20%, I had any parcels being sent to me marked with that code in 2 inch high letters on all 6 sides of the parcels as well as on the customs form - they totally ignored it & still charge the full sum & I had to claim back, these days I have everything marked low value gift & take my chances, they simply to not give a flying ****
I know you can put down returned good to circumvent the charges, though it does not always work in reality & you end up having to make a claim to get your money back & both the admin fee & whatever else it is they call it they charge you don't get back, it's a huge ball ache, I spent months on to HMC about getting the correct commodity code out of them to get the import duty set at the correct 5% rather than 20%, I had any parcels being sent to me marked with that code in 2 inch high letters on all 6 sides of the parcels as well as on the customs form - they totally ignored it & still charge the full sum & I had to claim back, these days I have everything marked low value gift & take my chances, they simply to not give a flying ****