subzero
Sith Lord
- Joined
- Jun 20, 2017
- Messages
- 3,052
Sold 2 identical items last week for £600 each, one buyer paid up and I posted the item, he left feedback after receiving it and that's that. But the other buyer did not pay and a case then opened for payment, he seemed nice and promised he will pay but needed an extra couple of days ( had great feedback too ) and was really apologetic, so I turned off the 'unpaid item assistant' to give him a little more time. So today comes which was the time limit I gave him to pay by, messages me and apologises to say he can't get the money, now here's where it gets ****ed up.
Because I turned off the unpaid item assistant the ebay system decided to get all glitchy and would not let me cancel the transaction, so I got onto live chat to ask ebay to cancel it for me, gave them the item number and they said they're happy to tell me they've cancelled it and refunded the payment back..... i'm thinking what payment?? ( they hadn't paid ), then it dawned on me when I checked the item number I gave them, it was for the transaction for the guy who paid, so now he has my £600 item AND his full money back and my paypal account is wiped to zero. :shock: :shock:
I was 100% ****ing positive I copied & pasted the correct item number from my sales history to give to ebay on live chat, so when looking into it I quickly found out what's happened, you know when you click onto a new page and it takes several seconds to fully load?, when you start scrolling down as soon as you're on the page and you get that page judder which makes it shift back up a little bit once fully loaded?. That's what's bloody happened, I went to my ebay page and immediately scrolled down to the sold item and when I was just about to drag over the item number to copy it, the page shifted upwards and basically replaced the unpaid item I was looking at with the paid one directly underneath it, into the exact same spot on the screen, and because both images and titles were exactly the same I didn't notice it happen. I don't know if this makes me feel like less of a **** because technically I didn't make the mistake, or if it makes me angry that that happened. :lol:
Iv'e fired away a message an hour ago to the buyer who's been accidentally refunded explaining what's happened, and kindly instructing them to send the money back to my paypal account, so I just need to hope now that this buyer is honest and pays it back. Iv'e just been reading a few posts online of sellers who have made the same mistake all of who have said the buyer is ignoring them, and tons of replies from people on the forums saying they can say goodbye to their money.
Does anyone know where I stand legally with this if I get no response??, I did read one post from someone saying it's actually illegal for them to keep the money even if it's sent to them by mistake, such as when a bank accidentally puts money into your account, or when a workplace pays you too much and you legally have to pay it all back. Is this also true in my situation here?
I will probably give the buyer 1 week to respond and then proceed with a letter in the post to him instructing to pay the money back within 30 days before taking court action, and then small claims court if still no response. Hopefully it doesn't come to any of this and the buyer is honest.
Wow, what a day! :lol:
Because I turned off the unpaid item assistant the ebay system decided to get all glitchy and would not let me cancel the transaction, so I got onto live chat to ask ebay to cancel it for me, gave them the item number and they said they're happy to tell me they've cancelled it and refunded the payment back..... i'm thinking what payment?? ( they hadn't paid ), then it dawned on me when I checked the item number I gave them, it was for the transaction for the guy who paid, so now he has my £600 item AND his full money back and my paypal account is wiped to zero. :shock: :shock:
I was 100% ****ing positive I copied & pasted the correct item number from my sales history to give to ebay on live chat, so when looking into it I quickly found out what's happened, you know when you click onto a new page and it takes several seconds to fully load?, when you start scrolling down as soon as you're on the page and you get that page judder which makes it shift back up a little bit once fully loaded?. That's what's bloody happened, I went to my ebay page and immediately scrolled down to the sold item and when I was just about to drag over the item number to copy it, the page shifted upwards and basically replaced the unpaid item I was looking at with the paid one directly underneath it, into the exact same spot on the screen, and because both images and titles were exactly the same I didn't notice it happen. I don't know if this makes me feel like less of a **** because technically I didn't make the mistake, or if it makes me angry that that happened. :lol:
Iv'e fired away a message an hour ago to the buyer who's been accidentally refunded explaining what's happened, and kindly instructing them to send the money back to my paypal account, so I just need to hope now that this buyer is honest and pays it back. Iv'e just been reading a few posts online of sellers who have made the same mistake all of who have said the buyer is ignoring them, and tons of replies from people on the forums saying they can say goodbye to their money.
Does anyone know where I stand legally with this if I get no response??, I did read one post from someone saying it's actually illegal for them to keep the money even if it's sent to them by mistake, such as when a bank accidentally puts money into your account, or when a workplace pays you too much and you legally have to pay it all back. Is this also true in my situation here?
I will probably give the buyer 1 week to respond and then proceed with a letter in the post to him instructing to pay the money back within 30 days before taking court action, and then small claims court if still no response. Hopefully it doesn't come to any of this and the buyer is honest.
Wow, what a day! :lol:
