Nothing to do with Star Wars, but MyHermes again.
Ordered a small item from a company called MyProtein. A huge supplement company. They sent it via MyHermes, 6 delivery attempts made, I never heard a buzzer or knock on the door. Instructions on my door telling the courier to place in a lock box out back, which they have done before, but never happened. I'll be getting a refund and bought the item elsewhere now.
My was telling me the shop she worked at sent loads of items via MyHermes early last year. The guy that picked it up earned decent money and was very friendly. One day he was fired without warning and told they will be using new staff who accept much lower pay. Make of that what you will.